Shipping Policy
Track Order: https://urbannguni.net/a/track
*Shipping lead times may increase during silly season peak demand
▪Standard Shipping: We aim to process the order, and ship the parcel(s) within 7 working days.
▪Priority Shipping: We aim to process the order, and have the parcel(s) on the road within 1-2 working days. *If there is a delay in shipping, Priority shipping will be adjusted to Standard shipping, and the price difference will be reimbursed.
▪We make use of various Shipping Partners, including Globeflight, Dawn Wing, Courier Guy, Aramex, etc.
▪Free Shipping on all purchases over R1500.
COURIER CONTACT INFORMATION
▪THE COURIER GUY010 222 2300 | uafrica@thecourierguy.co.za (Tanya Wessels & Sandra Makonzindava)
▪COURIER IT
012 548 5056 | prycsd@courierit.co.za (Kgomotso Mashiane & Zanele Mahlangu)
▪DAWN WING
012 423 8800 | louisa@dpdlaser.co.za (Louisa van Vuuren)
▪MDS COLLIVERY
011 241 4900 (JHB) | 012 342 8317 (PTA) | support@collivery.co.za (Customer Service)
▪INTERNET EXPRESS
011 973 3566 | support@internetexpress.co.za (Ewald Jansen van Vuuren & Lodwick Monkwe)